Refund Policy

We want you to be completely satisfied with your purchase from PawsFirst.

Returns

If you are not satisfied with your order, please contact our support team within 30 days of delivery. We will work with you to resolve any issues, including replacement or refund of qualifying items.

Refunds

Approved refunds are processed within 5–10 business days back to your original payment method.

Contact Us

To initiate a return or ask about your order, use the order tracking page or contact our AI support agent.